Aspect category sentiment analysis (ACSA) has achieved remarkable progress with large language models (LLMs), yet existing approaches primarily emphasize sentiment polarity while overlooking the underlying emotional dimensions that shape sentiment expressions. This limitation hinders the model's ability to capture fine-grained affective signals toward specific aspect categories. To address this limitation, we introduce a novel emotion-enhanced multi-task ACSA framework that jointly learns sentiment polarity and category-specific emotions grounded in Ekman's six basic emotions. Leveraging the generative capabilities of LLMs, our approach enables the model to produce emotional descriptions for each aspect category, thereby enriching sentiment representations with affective expressions. Furthermore, to ensure the accuracy and consistency of the generated emotions, we introduce an emotion refinement mechanism based on the Valence-Arousal-Dominance (VAD) dimensional framework. Specifically, emotions predicted by the LLM are projected onto a VAD space, and those inconsistent with their corresponding VAD coordinates are re-annotated using a structured LLM-based refinement strategy. Experimental results demonstrate that our approach significantly outperforms strong baselines on all benchmark datasets. This underlines the effectiveness of integrating affective dimensions into ACSA.

Recent attempts to integrate large language models (LLMs) into recommender systems have gained momentum, but most remain limited to simple text generation or static prompt-based inference, failing to capture the complexity of user preferences and real-world interactions. This study proposes the Multi-Aspect Driven LLM Agent MADRec, an autonomous LLM-based recommender that constructs user and item profiles by unsupervised extraction of multi-aspect information from reviews and performs direct recommendation, sequential recommendation, and explanation generation. MADRec generates structured profiles via aspect-category-based summarization and applies Re-Ranking to construct high-density inputs. When the ground-truth item is missing from the output, the Self-Feedback mechanism dynamically adjusts the inference criteria. Experiments across multiple domains show that MADRec outperforms traditional and LLM-based baselines in both precision and explainability, with human evaluation further confirming the persuasiveness of the generated explanations.

Aspect-based sentiment analysis enhances sentiment detection by associating it with specific aspects, offering deeper insights than traditional sentiment analysis. This study introduces a manually annotated dataset of 10,814 multilingual customer reviews covering brick-and-mortar retail stores, labeled with eight aspect categories and their sentiment. Using this dataset, the performance of GPT-4 and LLaMA-3 in aspect based sentiment analysis is evaluated to establish a baseline for the newly introduced data. The results show both models achieving over 85% accuracy, while GPT-4 outperforms LLaMA-3 overall with regard to all relevant metrics.

While large language models (LLMs) show promise for various tasks, their performance in compound aspect-based sentiment analysis (ABSA) tasks lags behind fine-tuned models. However, the potential of LLMs fine-tuned for ABSA remains unexplored. This paper examines the capabilities of open-source LLMs fine-tuned for ABSA, focusing on LLaMA-based models. We evaluate the performance across four tasks and eight English datasets, finding that the fine-tuned Orca~2 model surpasses state-of-the-art results in all tasks. However, all models struggle in zero-shot and few-shot scenarios compared to fully fine-tuned ones. Additionally, we conduct error analysis to identify challenges faced by fine-tuned models.

This paper introduces the first prompt-based methods for aspect-based sentiment analysis and sentiment classification in Czech. We employ the sequence-to-sequence models to solve the aspect-based tasks simultaneously and demonstrate the superiority of our prompt-based approach over traditional fine-tuning. In addition, we conduct zero-shot and few-shot learning experiments for sentiment classification and show that prompting yields significantly better results with limited training examples compared to traditional fine-tuning. We also demonstrate that pre-training on data from the target domain can lead to significant improvements in a zero-shot scenario.

In this paper, we introduce a novel Czech dataset for aspect-based sentiment analysis (ABSA), which consists of 3.1K manually annotated reviews from the restaurant domain. The dataset is built upon the older Czech dataset, which contained only separate labels for the basic ABSA tasks such as aspect term extraction or aspect polarity detection. Unlike its predecessor, our new dataset is specifically designed for more complex tasks, e.g. target-aspect-category detection. These advanced tasks require a unified annotation format, seamlessly linking sentiment elements (labels) together. Our dataset follows the format of the well-known SemEval-2016 datasets. This design choice allows effortless application and evaluation in cross-lingual scenarios, ultimately fostering cross-language comparisons with equivalent counterpart datasets in other languages. The annotation process engaged two trained annotators, yielding an impressive inter-annotator agreement rate of approximately 90%. Additionally, we provide 24M reviews without annotations suitable for unsupervised learning. We present robust monolingual baseline results achieved with various Transformer-based models and insightful error analysis to supplement our contributions. Our code and dataset are freely available for non-commercial research purposes.

Arabic - language patient feedback remains under - analysed because dialect diversity and scarce aspect - level sentiment labels hinder automated assessment. To address this gap, we introduce EHSAN, a data - centric hybrid pipeline that merges ChatGPT pseudo - label ling with targeted human review to build the first explainable Arabic aspect - based sentiment dataset for healthcare. Each sentence is annotated with an aspect and sentiment label (positive, negative, or neutral), forming a pioneering Arabic dataset aligned with healthcare themes, with ChatGPT - generated rationales provided for each label to enhance transparency. To evaluate the impact of annotation quality on model performance, we created three versions of the training data: a fully supervised set with all l abels reviewed by humans, a semi - supervised set with 50% human review, and an unsupervised set with only machine - generated labels. We fine - tuned two transformer models on these datasets for both aspect and sentiment classification. Experimental results sho w that our Arabic - specific model achieved high accuracy even with minimal human supervision, reflecting only a minor performance drop when using ChatGPT - only labels. Reducing the number of aspect classes notably improved classification metrics across the b oard. These findings demonstrate an effective, scalable approach to Arabic aspect - based sentiment analysis (SA) in healthcare, combining large language model annotation with human expertise to produce a robust and explainable dataset. Future directions inc lude generalisation across hospitals, prompt refinement, and interpretable data - driven modelling.

This paper explores the design of an aspect-based sentiment analysis system using large language models (LLMs) for real-world use. We focus on quadruple opinion extraction -- identifying aspect categories, sentiment polarity, targets, and opinion expressions from text data across different domains and languages. We investigate whether a single fine-tuned model can effectively handle multiple domain-specific taxonomies simultaneously. We demonstrate that a combined multi-domain model achieves performance comparable to specialized single-domain models while reducing operational complexity. We also share lessons learned for handling non-extractive predictions and evaluating various failure modes when developing LLM-based systems for structured prediction tasks.

Large language model (LLM) is an effective approach to addressing data scarcity in low-resource scenarios. Recent existing research designs hand-crafted prompts to guide LLM for data augmentation. We introduce a data augmentation strategy for the aspect category sentiment analysis (ACSA) task that preserves the original sentence semantics and has linguistic diversity, specifically by providing a structured prompt template for an LLM to generate predefined content. In addition, we employ a post-processing technique to further ensure semantic consistency between the generated sentence and the original sentence. The augmented data increases the semantic coverage of the training distribution, enabling the model better to understand the relationship between aspect categories and sentiment polarities, enhancing its inference capabilities. Furthermore, we propose a confidence-weighted fine-tuning strategy to encourage the model to generate more confident and accurate sentiment polarity predictions. Compared with powerful and recent works, our method consistently achieves the best performance on four benchmark datasets over all baselines.

Sustainability reports are key for evaluating companies' environmental, social and governance, ESG performance, but their content is increasingly obscured by greenwashing - sustainability claims that are misleading, exaggerated, and fabricated. Yet, existing NLP approaches for ESG analysis lack robustness against greenwashing risks, often extracting insights that reflect misleading or exaggerated sustainability claims rather than objective ESG performance. To bridge this gap, we introduce A3CG - Aspect-Action Analysis with Cross-Category Generalization, as a novel dataset to improve the robustness of ESG analysis amid the prevalence of greenwashing. By explicitly linking sustainability aspects with their associated actions, A3CG facilitates a more fine-grained and transparent evaluation of sustainability claims, ensuring that insights are grounded in verifiable actions rather than vague or misleading rhetoric. Additionally, A3CG emphasizes cross-category generalization. This ensures robust model performance in aspect-action analysis even when companies change their reports to selectively favor certain sustainability areas. Through experiments on A3CG, we analyze state-of-the-art supervised models and LLMs, uncovering their limitations and outlining key directions for future research.